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Everyone assumes other people think the way they do — and the surprise when they don't is misplaced, because people differ from each other in stable, patterned ways that personality psychology has spent a century mapping.
The cognitive default is projection: you assume your reasoning style, social preferences, and tolerance for ambiguity are shared. When colleagues respond differently, you attribute it to stubbornness or incompetence rather than systematic difference. Personality frameworks exist precisely to replace this default with a vocabulary for seeing variation.
